{"id":356,"date":"2023-03-17T10:49:45","date_gmt":"2023-03-17T15:49:45","guid":{"rendered":"https:\/\/kentprotect.com\/?p=356"},"modified":"2023-04-16T11:31:39","modified_gmt":"2023-04-16T16:31:39","slug":"independent-living-systems-hacked-notifies-4-2-million-affected-patients-consumers-8-months-after","status":"publish","type":"post","link":"https:\/\/kentprotect.com\/index.php\/2023\/03\/17\/independent-living-systems-hacked-notifies-4-2-million-affected-patients-consumers-8-months-after\/","title":{"rendered":"Independent Living Systems hacked and then sued five times, notifies 4.2 million affected patients\/consumers 8 months after"},"content":{"rendered":"<div class='booster-block booster-read-block'><\/div>\n<p class=\"wp-block-paragraph\">(Image source: ILS, n.d.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Update 4\/16\/2023: Included FBI&#8217;s involvement per Iowa HHS<\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>One-sentence summary: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Miami-based Independent Living Systems was hacked in mid-2022 during a breach that affected 4.2 million patients\/consumers and notifies patients\/consumers 8 months after its breach, resulting in five class-action lawsuits. <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Who was involved?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Independent Living Systems, LLC, &#8220;which is a business associate to its covered entity subsidiaries Florida Community Care LLC and HPMP of Florida Inc. d\/b\/a Florida Complete Care,&#8221; an adversary, FBI, and over  4,226,508 consumers\/patients (Independent Living Systems, LLC, 2023; Williams, 2023). <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>What was the timeline?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">June 30, 2022: Adversary breaches ILS&#8217;s information systems <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">July 5, 2022: ILS detects the breach and begins incident response efforts <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">January 17, 2023: Incident review milestone for ILS <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">March 14, 2023: ILS begins patient and consumer breach notification (Williams, 2023)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">March 17, 2023: <em>Riggins v. Independent Living Systems, LLC <\/em>is filed in the Southern District of Florida (Justia, 2023)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">March 21, 2023: HIPAA Journal reports at least five separate class action lawsuits filed against Independent Living Systems (Emerson Firm, 2023)<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>What occurred?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ILS was hacked through an undisclosed method in mid-2022, which resulted in the breach of the PII or PHI of over 4.2 million consumers and patients. Extensive investigation took place and involved the FBI (Iowa HHS, 2023). The information disclosed included: &#8220;name, address, date of birth, driver\u2019s license, state identification, Social Security number, financial account information, medical record number, Medicare or Medicaid identification, CIN#, mental or physical treatment\/condition information, food delivery information, diagnosis code or diagnosis information, admission\/discharge date, prescription information, billing\/claims information, patient name, and health insurance information&#8221; (Independent Living Systems, LLC, 2023, para. 4). Independent Living Systems is facing at least five separate class action lawsuits (HIPAA Journal, 2023). Additional information has transpired indicating Iowa Medicaid has been breached as a fourth party, connecting this breach to other breaches. <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Estimated costs:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Associated incident response costs, 12 months of Experian credit services, &#8220;outside cybersecurity specialists,&#8221; potential breach notification costs, 7-day-a-week call center, litigation defense costs<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Involved laws: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Federal: HIPAA and HITECH.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">State laws: Maine: 10 M.R.S.A. \u00a7 1346<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Root cause: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TBA or N\/A (see disclaimer)<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Lessons learned: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Despite not disclosing a root cause or the nature of the attack, per ILS: &#8220;(1) fortifying the security of our firewall; (2) utilizing the forensic specialists engaged to monitor our network and remediate any suspicious activity identified; (3) rotating and increasing the complexity of all users\u2019 credentials, and (4) providing notification to potentially affected individuals as quickly as possible&#8221; (Independent Living Systems, LLC, 2023, para. 4). <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Sources: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HIPAA Journal. (2023, March 27). <em>Independent Living Systems Sued Over 4 Million-Record Data Breach<\/em>. Retrieved April 4, 2023, from https:\/\/www.hipaajournal.com\/independent-living-systems-sued-over-4-million-record-data-breach\/<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ILS. (n.d.). <em>untitled<\/em>. GlobeNewswire. https:\/\/ml.globenewswire.com\/Resource\/Download\/7db3d4dc-e6c6-4e27-b1e5-a17eff82431b<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ILS. (2023). ILS &#8211; Notice of Data Event &#8211; ME.pdf. In <em>Office of the Maine Attorney General: Data Breach Notifications<\/em>. Office of the Maine Attorney General. Retrieved March 17, 2023, from https:\/\/apps.web.maine.gov\/online\/aeviewer\/ME\/40\/aacdb720-e082-4ef6-b7e6-f03280b2c4ec\/068bb4a0-32fa-48f7-822f-fa1083ae1a75\/document.html<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Independent Living Systems, LLC. (2023, March 15). <em>Supplemental Notice of Data Event &#8211; ILS<\/em>. ILS. Retrieved March 17, 2023, from https:\/\/ilshealth.com\/supplemental-data-notice\/<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Iowa HHS. (2023). April 23 Medicaid Breach FAQ. In <em>Iowa HHS<\/em>. Iowa Department of Health and Human Services. Retrieved April 16, 2023, from https:\/\/hhs.iowa.gov\/sites\/default\/files\/April_23_Medicaid_Breach_FAQ.pdf<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Justia. (2023, March 17). <em>Riggins v. Independent Living Systems, LLC<\/em>. Justia Dockets &amp; Filings. Retrieved April 4, 2023, from https:\/\/dockets.justia.com\/docket\/florida\/flsdce\/1:2023cv21046\/639328<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Williams, S. (2023, March 14). <em>Office of the Maine AG: Consumer Protection: Privacy, Identity Theft and Data Security Breaches<\/em>. Office of the Maine Attorney General. Retrieved March 17, 2023, from https:\/\/apps.web.maine.gov\/online\/aeviewer\/ME\/40\/aacdb720-e082-4ef6-b7e6-f03280b2c4ec.shtml<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Independent Living Systems hacked and then sued five times, notifies 4.2 million 8 months after\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/4C9JNb77xMM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">YouTube\/Blog Notification Post<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>(Image source: ILS, n.d.) Update 4\/16\/2023: Included FBI&#8217;s involvement per Iowa HHS One-sentence summary: Miami-based Independent Living Systems<\/p>\n","protected":false},"author":4,"featured_media":357,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[376,68,3,12,85,383,13,76,63,274,75,61,11,10,77,74,371,377,375,14,201,373,379,69,71,241,45,43,44,218,355,72,70,354,368,367,8,27,369,372,224,220,385,225,380,384,124,297,67,388,62,353,370,382,374,15,378],"class_list":["post-356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-breach-report","tag-atlantic","tag-been-pwned","tag-breach-report","tag-breaches","tag-california","tag-care","tag-ciso","tag-cloud","tag-computer-security","tag-computers","tag-cyber-security","tag-cybercrime","tag-cybersecurity","tag-dallas","tag-dark-web","tag-data-breach","tag-delayed","tag-doral","tag-east-coast","tag-executive","tag-exfiltration","tag-florida","tag-glendale","tag-have-been-pwned","tag-have-i-pwned","tag-haveibeenpwned","tag-healthcare","tag-hipaa","tag-hitech","tag-home-health","tag-hospitals","tag-i-been-pwned","tag-i-have-been-pwned","tag-ill","tag-ils","tag-independentlivingsystems","tag-kent-protect","tag-kentprotect","tag-llc","tag-miami","tag-new-york","tag-nursing","tag-nutrition","tag-nyc","tag-oakland","tag-patients","tag-phi","tag-pii","tag-pwned","tag-san-diego","tag-security","tag-sick","tag-skilled-care","tag-socal","tag-suffolk","tag-summary","tag-tallahassee"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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