{"id":727,"date":"2023-05-05T04:39:58","date_gmt":"2023-05-05T09:39:58","guid":{"rendered":"https:\/\/kentprotect.com\/?p=727"},"modified":"2023-05-05T05:01:59","modified_gmt":"2023-05-05T10:01:59","slug":"healthplan-services-inc-wipro-notifies-9k-victims-10-months-after-breach","status":"publish","type":"post","link":"https:\/\/kentprotect.com\/index.php\/2023\/05\/05\/healthplan-services-inc-wipro-notifies-9k-victims-10-months-after-breach\/","title":{"rendered":"Breach Report: HealthPlan Services Inc. (Wipro) notifies 9k victims ~10 months after breach"},"content":{"rendered":"<div class='booster-block booster-read-block'><\/div>\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>One-sentence summary: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HealthPlan Services, Inc., a subsidiary of Wipro, was breached in June 2022 and is notifying over 9,000+ potential victims almost 10 months after the breach. <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Who was involved?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HealthPlan Services (HPS), Inc., Wipro, 9,457 customers, and a threat actor. <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>What was the timeline?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">June 23, 2022: Breach starts and HPS detects the breach, begins incident response<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">February, 28, 2023-March 21, 2023: Breached data is discovered <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">April 28, 2023: HealthPlan Services (HPS) begins consumer notification per the Maine OAG office<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>What occurred?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HealthPlan Services (HPS), Inc. suffered a data breach in June 2022, potentially breaching the following sensitive data for over 9,457 members: &#8220;individual names, dates of birth, medical and\/or health insurance information, and certain Social Security numbers, financial account information, and\/or identification information&#8221; (HealthPlan Services, Inc., 2023; Paluzzi, 2023; Wipro, n.d.). HPS notified a Maine resident nearly 10 months after the breach, also likely around the time they notified the other thousands of members (Paluzzi, 2023). <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Estimated costs:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Incident response costs, breach notification costs, 24 months of IDX identity protection services including a $1 million insurance policy, M-F call center <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Involved laws: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Federal: HIPAA and HITECH<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">State: Maine: 10 M.R.S.A. \u00a7 1346<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Root cause: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TBA or N\/A (see disclaimer)<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Lessons learned: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TBA or N\/A (see disclaimer)<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Sources: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Abhignak (Wipro). (2021, March 25). <em>Wipro_Primary_Logo_Color_RGB.svg<\/em>. Wikipedia. https:\/\/en.wikipedia.org\/wiki\/Wipro#\/media\/File:Wipro_Primary_Logo_Color_RGB.svg<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HealthPlan Services, Inc. (2023). HPS_Final_Member_letter_proof_Redacted_31968262v1.pdf. In <em>Data Breach Notifications<\/em>. Office of the Maine Attorney General. Retrieved May 5, 2023, from https:\/\/apps.web.maine.gov\/online\/aeviewer\/ME\/40\/03135fd0-2c7c-408b-b52b-c93ed41fffdb\/dae9cfe4-9cf6-4960-80d9-0d45c4645419\/document.html<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Paluzzi, D. (2023). Data Breach Notifications. In <em>Privacy, Identity Theft and Data Security Breaches<\/em>. Office of the Maine Attorney General. Retrieved May 5, 2023, from https:\/\/apps.web.maine.gov\/online\/aeviewer\/ME\/40\/03135fd0-2c7c-408b-b52b-c93ed41fffdb.shtml<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wipro. (n.d.). <em>Notice Regarding Data Security Incident &#8211; Wipro<\/em>. Wipro Healthplan Services. Retrieved May 5, 2023, from https:\/\/www.wipro.com\/healthplan\/notice-regarding-data-security-incident\/<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"HealthPlan Services, a child company of Wipro, suffered a cyberattack in mid-2022\" width=\"640\" height=\"480\" src=\"https:\/\/www.youtube.com\/embed\/GQNehxH5aVU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">YouTube\/Blog Notification Post<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>One-sentence summary: HealthPlan Services, Inc., a subsidiary of Wipro, was breached in June 2022 and is notifying over<\/p>\n","protected":false},"author":4,"featured_media":729,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[480,3,12,13,76,63,274,75,61,11,10,74,430,600,14,45,566,43,44,355,567,8,27,602,599,67,15,81,601],"class_list":["post-727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-breach-report","tag-breach","tag-breach-report","tag-breaches","tag-ciso","tag-cloud","tag-computer-security","tag-computers","tag-cyber-security","tag-cybercrime","tag-cybersecurity","tag-dallas","tag-data-breach","tag-doctors","tag-eastbrunwick","tag-executive","tag-healthcare","tag-healthinsurance","tag-hipaa","tag-hitech","tag-hospitals","tag-insurance","tag-kent-protect","tag-kentprotect","tag-msp","tag-newjersey","tag-pwned","tag-summary","tag-texas","tag-wipro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Breach Report: HealthPlan Services Inc. 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(Wipro) notifies 9k victims ~10 months after breach"}]},{"@type":"WebSite","@id":"https:\/\/kentprotect.com\/#website","url":"https:\/\/kentprotect.com\/","name":"Kent Protect","description":"Starring the Breach Report! and other security and cybersecurity series","publisher":{"@id":"https:\/\/kentprotect.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kentprotect.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/kentprotect.com\/#organization","name":"Kent Protect","url":"https:\/\/kentprotect.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/kentprotect.com\/#\/schema\/logo\/image\/","url":"https:\/\/kentprotect.com\/wp-content\/uploads\/2023\/04\/cropped-FullLogo_Transparent-1-with-KP-Smaller.png","contentUrl":"https:\/\/kentprotect.com\/wp-content\/uploads\/2023\/04\/cropped-FullLogo_Transparent-1-with-KP-Smaller.png","width":209,"height":161,"caption":"Kent Protect"},"image":{"@id":"https:\/\/kentprotect.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/kentprotect.com\/#\/schema\/person\/f9b4d76bd2f5b5559a08ad2e004a1116","name":"Kyler Kent CISSP","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/kentprotect.com\/wp-content\/uploads\/2023\/03\/Retry-3-150x150.jpg","url":"https:\/\/kentprotect.com\/wp-content\/uploads\/2023\/03\/Retry-3-150x150.jpg","contentUrl":"https:\/\/kentprotect.com\/wp-content\/uploads\/2023\/03\/Retry-3-150x150.jpg","caption":"Kyler Kent CISSP"},"description":"Kyler Kent is a Senior Cybersecurity Analyst on CrowdStrike\u2019s Falcon Complete MDR team, where he helps large enterprises detect, investigate, and contain real intrusions across cloud and hybrid environments. 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